In our previous Part 1 version of this blog, I introduced the 3 reasons why there is a gap between the total number of software solutions and tools and the number of those that have been well adopted (used daily). 3 reasons for the adoption death gap:
Any product's success can be determined by user adoption. If they don't use it, it wasn't successful. Enterprise software faces this challenge every day. Millions are spent on the software and configuration only later to find that people don't use them.
Many organizations who send out an RFP for project and portfolio management or PPM software tend to focus on feature list. I have yet found one company to ask for a projected ROI based on value. I'm not sure why. Is it because ROI is not their primary focus? Or is it because estimating ROI is too difficult? As an enterprise online project management software vendor, I have come up with my own ROI approach.