The Pie story.
A large publisher of scientific journals had problems. The IT people were scattered across the world and doing different processes. No one shared and all were in “silos.”
They hired a consultant to fix this. The end result was a global standard. But a new problem arose. Once the standards were stored on the server, the employees forgot they existed. Many staff members continued to reinvent the wheel, worked through a barrage of issues, and ended up disengaged from their projects.
That consultant was me, Paul Dandurand, founder of PieMatrix. The experience with this consulting gig showed me how important it is not only to have standards, but also to make them available at your fingertips, make them scale, and make them organic so they have a life of their own. Having these critical factors will also get team members more engaged with their projects.
If I were to list the key challenges organizations face, I would say they:
don’t have good standards and frameworks
have standards, but hard to implement and reuse
are unable to scale and improve from lessons learned
can’t keep people engaged and motivated
don't have transparency in what's going on in real time
The world has changed. Today, more and more people are being assigned to projects, working in teams for the first time, and dealing with people they’ve never met in person. No wonder lots of people are checked out. A Gallup study found that 63% of people are “not engaged” with their jobs. According to a study from Aon Hewitt, one of the top reasons for this disengagement is a lack of recognition. And for on-site consultants, travel pressures add to the issues. How can we get people engaged?
There’s got to be a better way to engage people to produce extraordinary project results. After my consulting project with the publisher, I searched the market for a technology solution that would encourage people to think of new ways to get work done and give them a place to capture and share knowledge. It had to be easy for everyone to chime in, making processes better over time. And it has to be an experience that’s captivating and as intuitive as possible.
I came up empty handed. So, I built it.
The company is called "PieMatrix", and the product is called "Pie". It’s made for all functional departments and all industries that need better business and project management processes.
The product was launched in 2009. Luckily, I was able to kick-start the company and product development with my proceeds from a sale of a previous start-up I co-founded called FocusFrame.
With my experience in process I learned from Ernst & Young and my visual passion with photography and visual arts, I designed Pie's user interface to resemble how many people draw processes on white boards. I made the Pie design for people like me who learn faster from visuals rather than a list of text like in all other project management tools.
We ended up selling a new solution in the market for those who require project success for growing their business and for those who feel success can be improved over time, such as a chef constantly tweaking the recipe.
I hope you will get a chance to try Pie and see how I designed it with process as the central focus. If you haven't seen the short video yet, click here to check it out.
Paul Dandurand, Founder and CEO
Paul Dandurand | CEO & Founder
Paul has a background in starting and growing companies. Prior to PieMatrix, he was co-founder of FocusFrame where he wore multiple hats including those of Co-President and director. He helped position FocusFrame as the market leader with process methodology differentiation. FocusFrame was sold to Hexaware in 2006. Previously, he was a management consulting manager at Ernst & Young (now Capgemini) in San Francisco and Siebel Systems in Amsterdam. Paul enjoys photography, skiing, and watching independent films. He earned a B.A. degree in Economics from the University of California at Berkeley.